Retailers can keep up to date with the latest developments in the rapidly moving payments sector and receive expert advice at the UK’s largest payments event. PayExpo, taking place 9 – 10 June at London’s ExCeL, is the perfect place to hear from the UK’s largest retailers and leading e-tailers on new payments technology as well as developments in the prepaid and loyalty sector.
The event includes a comprehensive conference with streams specifically designed for retailers. The Merchants Payments conference enables retailers to share best practice in converting browsers to buyers online, and in-store, how retailers are ensuring their POS systems keep customers returning with a fast, efficient service.
An expert panel including e-commerce specialists Glen Richardson, Chief Marketing Officer at Fruugo.com and Danièle Thillmann, SVP Fraud and Customer Service at Greenman Gaming will debate what digital payments should actually mean for merchants. Mat Braddy, Brand Board Adviser at Just Eat, is covering the introduction of new payments technology and how to create a seamless customer experience.
Mat explains: “The payment industry needs to observe tech disruptions in other sectors by embracing interoperability and the inclusive nature of an open source mentality. The industry needs to be more agile in iterating for the future. The challenge on the vendor side is engineering a platform which is modular, like Lego, which allows for new payment methods to test.” Mat continues “Many e-commerce systems I’ve worked with over the past 20 years treat content this way, as modular and pliable, but once you arrive at the checkout it can be incredibly slow to innovate and iterate.”
One of the largest leisure venues and catering operators in the UK, the Rugby Football Union, will share how they introduced mobile payments for Twickenham fans, allowing customers to pre-pay for food and drinks to minimise queuing and provide an exclusive preview of what they will be introducing next.
Ilaria Presotto, Head of Business Development at Illy Caffe, will explore the factors to consider when matching channel to consumer.
“Digital payments are the obvious path for companies to follow”, Illaria comments, “as a route to boosting both loyalty and sheer number of consumers.”
Illy is currently trialling various payments solutions, both in Italy, their main target market and home to their headquarters, and in the UK, one of their key countries within Europe.
PayExpo 2015 takes place at ExCeLLondon on 9 & 10 June. A full two Day Conference Pass is £799 +VAT until 31 May and £999 +VAT after that date. Complimentary passes are available for employees involved with specifying payments solutions at: Government Authorities; Housing Associations; Retailers; Mobile Network Operators; Banks; Gaming Operators; Hotel & Leisure Operators and Transport Operators.