Hermes, the consumer delivery specialist, has announced that its myHermes Parcelshop network has handled its 1,000,000th parcel less than 9 months after the service was launched. It follows a strong Christmas period, which saw each ParcelShop handle on average 60 parcels per week in December, equating to more than 250,000 items during the month.


Nizam Patel from the BP Riverside Service Station in Leeds, which handled the millionth parcel, commented: “We have seen a substantial increase in parcel volumes over the last few months as people recognise the simplicity and affordability of myHermes ParcelShop. It is not only providing a valued and alternative delivery service to the local community, but also driving added footfall in store.”

The service was initially launched with 500 myHermes ParcelShops across the UK but there are now over 1,500 in local convenience stores such as Spa, Nisa, Premier and Co-op as well as local independents, in major urban locations that have been specially selected based on population density and online demand.

The network will be increased to 3,000 locations by the end of the year along with the introduction of outbound services as part of Hermes’ commitment to enabling its retail clients to offer their customers the most flexible and convenient range of delivery solutions on the market. In the first phase they provide a drop off service for people who want to return goods they have purchased online. This has helped retailers to address the difficult area of returns providing a quicker, simpler and more efficient option to their customers and giving them an alternative to the current courier collection option.

The myHermes ParcelShops are also proving extremely popular with small businesses, niche online retailers, ebay powersellers and anyone who wants to post a parcel and who doesn’t want to take time out from their busy day to stand in a queue at the Post Office. Each store offers extended opening hours, typically 8 until 8, making it easier for people with busy lifestyles. Parcels are delivered on a 2 day service), making it a comparable service with Royal Mail (2nd class) but cheaper (over 1kg) and fully tracked, for no extra cost.

Rob Edson CFO of Hermes commented: “myHermes ParcelShop is running well ahead of expectations and we have just achieved weekly parcel volumes of more than 100,000 for the first time. We are forecasting that our 2 millionth parcel should take less than 4 months from now, as retailers and consumers enjoy the benefits of this convenient and cost effective service.”


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