Welcome to the Grocery Trader’s September issue. Across the UK people are returning from holiday and kids going back to school. In short, Britain is bedding down for autumn. In England the recovery from last month’s riots continues, but on the bright side, there are just three months to Christmas!

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In our features we look at Merchandising and Display, aka the art of in-store theatre, and have news of products targeting Back to School and Christmas. But this issue’s overall emphasis is on Retail IT, and we have exclusive interviews with leading players Elavon, Mako Networks, Sunwin IT Services and VeriFone.

Looking for a strategic partner for your IT support services? Sunwin IT Services is a member of the Sunwin Services Group, which specialises in IT systems and support, managed security, cash management and fire and security for retail operations.

Each Sunwin specialism was developed by The Co-operative Group to satisfy the needs of its network of over 4,000 outlets, and its distribution and customer services centres. Now all that hard-won expertise and experience is at other retailers’ disposal too.
Sunwin IT Services can help with any IT requirements, whether long-term strategy or an instant fix for a pressing problem, and work on any scale from a multi-site system to a single terminal and provide round the clock support 365 days a year.

If you provide card payment options, Elavon can supply you with the right payment processing solution. Elavon Merchant Services is a leading global provider of merchant acquiring services, delivering a robust portfolio of secure and reliable card payment processing solutions to customers in North America, Latin America and Europe. In the US Elavon is the second largest payment solutions and services provider after First Data in customer numbers, and on volumes processed, fourth largest after Bank of America.

In today’s security-conscious global card payments environment, it’s vital for retailers to take a holistic approach to data protection. The Payment Card Industry Data Security Standards mean merchants now have certain obligations to protect their payment systems from fraud, or risk serious penalties. But PCI DSS compliance can be tricky and expensive without the right partners on your side. Mako Networks manufactures a system that can address 100 percent of a merchant’s PCI DSS network security requirements quickly, easily and cost effectively. Headquartered in New Zealand, Mako Networks has offices globally in the UK and Ireland, Australia and the Middle East.

As retailers and consumers look to do more with mobility, VeriFone can lead the way, open the door to success at the payment hub and guide you to a bigger world of true mobile commerce. VeriFone are international experts in Near Field Communications (NFC) and mobile payments, the payment technologies currently grabbing the headlines, and have amassed a significant portfolio of products and services which are available now. VeriFone live at both ends of the mobile spectrum: they deliver mobile POS technology that enables merchants large and small to accept card-present payments from anywhere and make the most of mobile commerce in different parts of the store.

VeriFone also participated in the Google Wallet launch earlier this year in the US. Consumers can use their mobile phones with the Google Wallet to make payments via VeriFone’s NFC-enabled payment devices.

Have a successful month.

Charles Smith, The Grocery Trader

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