The world of retail is changing and business owners are moving quickly to adapt to ever increasing customer expectations and evolving competition. Technology in retail is playing a key role, allowing retailers to become increasingly agile in terms of Point of Sale and customer service.


Almost every area of the in-store experience is undergoing rapid development in terms of how retailers are leveraging technology to satisfy customers and improve sales. Stores are becoming digital hubs and as a result POS systems must be capable of managing a wide range of applications used by their customers. POS systems allow workers to connect to digital or online enhancements which enable the improvement of the in-store experience for customers.

This shift in focus is fuelling POS upgrade plans, with processor hungry software requiring powerful, yet energy efficient EPoS terminals. Fanfree terminals, such as the XT Range from Posiflex, contain up to Core i7 Intel processors capable of handling even the most demanding of daily POS operations whilst offering major savings in energy consumption compared to older models.

These terminals can also be managed remotely, allowing further savings on energy usage as well as other total cost of ownership factors such as maintenance and security updates.

Advancements in Point of Sale software have also led to the requirement for an improved user interface from the POS terminals. The traditionally used resistive touchscreens are now being replaced in the new terminals by capacitive touchscreens. Like an Apple iPad, these touchscreens support multi-touch functionality so applications that feature familiar touch commands such as ‘pinch-to-zoom’ can now be utilised by shop workers at the point of sale or customers using self-service kiosks to view items of stock on the retailer website.

Capacitive touchscreens also offer a sleeker appearance, fronted by a bezel free flat glass panel that is both aesthetically pleasing as well as hard wearing.

Sleek looks and powerful processing are just two important factors for retailers to consider when upgrading their EPoS systems. The total cost of ownership of an EPoS system goes beyond the initial hardware purchase and set up costs. Energy bills, maintenance costs and system downtime will outweigh the cost of an EPoS system over the lifetime of the hardware so retailers should work closely with their system integrators to ensure they install the most cost effective EPoS system.

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