Hardware manufacturer J2 Retail Systems, known for delivering one of the lowest total costs of EPoS ownership in the retail and hospitality industries, has revealed details of the latest company to select its PC-based touchscreen terminals.
Le Pain Quotidien is a chain of characterful, upmarket bakeries-cum-casual dining venues. Spanning both fine food retail and food service, the homespun feel of its stores belies the brand’s international success. It currently operates in 18 countries, including from 22 central London locations. The core of the business is retail bakery, offering artisan breads, patisserie and savouries made using organic flour and wholesome ingredients. Le Pain Quotidien also serves its boulangeriefare and a range of homemade dishes, inspired by the owner’s roots inFranco-Belgian cuisine, as either ‘take-out’ or ‘dine-in’.
When Head of IT, Robert Brown, joined the business in Spring 2012, he saw that the current till provision – a mixture of cash registers and EPoS – was not serving the business. “The equipment was quite dated and very expensive, and we were not getting the support we needed,” he observes. Brown decided to source a contemporary EPoS solution.
He comments: “Experience drew me towards a company I’d worked with in a previous position, whose reliability and technical performance I could trust and who I knew to be cost-effective. That company was J2 Retail Systems.” Continues Robert Brown: “I found plenty of case study material to prove J2’s general market prominence, not to mention its dominance in bakery retail. Also, as J2 operates across hospitality and food retailing, I knew all aspects of our business would becovered by a J2 EPoS solution.”
Brown is now planning to roll out 100 J2 630 PC-based touchscreens to its London locations. “We shall start to phase in the J2s and move through our upgrade programme,” he adds. “The J2 630s are latest technology and offer the best value for money. We expect a range of benefits including improved system reliability, ease of use, speed of use, longevity and cost-effectiveness. Using J2s, our cost ofEPoS ownership should definitely be reduced.”
J2 RETAIL SYSTEMS
J2 Retail Systems is a specialist manufacturer of PC-based touchscreens, LCD touchscreen monitors and point-of-sale hardware to the retail, hospitality and leisure industries. With 100,000 units+installed worldwide, its clients include thousands of leading-brand retailers, leisure operators and hospitality businesses.
J2 products represent innovation, reliable performance and one of the lowest costs of EPoS ownership achievable today. The company controls its own design and manufacture and constantly looks for ways to improve the cost and quality of its user experience.
J2’s history has been one of pioneering and market ‘firsts’, including the first EPoS to contain Solid State storage drives as standard. The company now offers clients the widest choice of leading-edge touchscreen technologies available. It recently brought to market the first system to proactively monitor EPoS hardware and automate fault diagnosis and resolution before a till failure occurs.
LE PAIN QUOTIDIEN
Operating in 18 countries, this international group manages to make each store feel like anindependent ‘one-off’ business. Each Le Pain Quotidien store shares values and philosophies but manages to retain its individuality. The UK business was set up in 2005 and consists of 22 locations in central London.
Exceptional handmade bread, pastries and savouries are the brand’s staple offering but customers are also invited to a ‘communal table’ to share meals and snacks inspired by the founder’s Belgian roots, from breakfast to dinner. Private catering and outside parties are also catered for. As part of the brand’s ‘dine-in’ or ‘take-out’ options, it retails its own jams and chocolate spreads, together with the granola and coffee served at its communal tables, making shopping and dining a seamless experience.
Le Pain Quotidien sources ethically, and where it can be certain of provenance. This influences every part of the way it does business, from the food it serves to the environmentally-aware design of its stores and the materials it uses. “It’s good for our bodies, our communities, and our earth” is its mantra.