Innovative order-picking technology wins “Forklift Oscar” in the Warehouse Trucks category / Streamlined workflow increases order-picking productivity and reduces physical effort


Crown, one of the world’s largest material handling companies, earned its second consecutive International Forklift Truck of the Year (IFOY) Award on Monday 19 May at the CeMAT trade fair in Hanover. This year’s award honours Crown’s QuickPick® Remote order-picking technology, which prevailed in the “Warehouse Trucks” category during an IFOY test week in real-world conditions.

In 2013, the company earned the prestigious award for the InfoLink® wireless fleet and operator management system in the “Forklift Truck Solutions” category.

The jury stated that the highly innovative and well thought-out “magic glove” remote control concept was the key factor in choosing the Crown GPC 3000 with QuickPick® remote control for the award. In terms of its highly intelligent operating concept and outstanding efficiency, QuickPick® Remote constitutes a genuine innovation that serves as a benchmark for all future semi-automatic order picking trucks.

QuickPick® Remote brings together technology, workflow efficiency and optimised operator activity in a natural, systematic order-picking process. Using a wireless remote control incorporated into a special work glove, operators can move their order pickers forward to the next pick location at the touch of a button without having to climb repeatedly on and off the truck’s operator platform. At the same time, operators can keep both hands free for their actual order-picking work.

Less is more: enhancing productivity by reducing workload

Studies have shown that on average, warehouse workers walk a total distance of 25 kilometres (15.5 miles) every day, carrying cumulative loads ranging from 5,000 to 10,000 kilograms (5-10 tonnes). QuickPick® Remote reduces the distance that operators must carry their loads by up to 50 per cent. Their ability to remotely move the forklift to the next pick location also reduces the time required to climb on and off the truck by up to 70 per cent.

Non-productive steps are eliminated, which stands to improve productivity. Physical stress is reduced, so operators feel less fatigue. This in turn may reduce injuries, bringing managers closer than ever to achieving the ultimate goal of error-free, accident-free picking. The threefold outcome of streamlining the entire order-picking process is increased productivity, safety and profitability. Long-term tests carried out by customers using QuickPick® Remote confirmed that overall productivity increased by 10 per cent on average, with peak improvements of up to 25 per cent in specific instances.

“We’re delighted that the IFOY award jury has once again recognised Crown’s innovative technology at an international level,” says Ken Dufford, Crown Vice President Europe. “These two system solutions – QuickPick® Remote and InfoLink® – are outcomes of a customer-focused development process that emphasises benefits that add genuine value to everyday logistical workflows. All Crown products are conceived with the same aim: to satisfy the requirements of seamless interaction between operator and truck as fully as possible, thereby giving customers every opportunity to lower costs and raise productivity without compromising operator safety.”


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