Home Delivery Network Limited (HDNL), the UK’s largest home delivery service has added another major high street name to its client list. The contract with leading fashion retailer River Island will see HDNL handling a significant number of parcels a week. HDNL Chief Executive Brian Gaunt commented: “We are delighted River Island have chosen our 24 hour and 48 hour Monday to Saturday delivery service. As the leading specialist in the home delivery sector, we look forward to building a strong relationship with the company and supporting them in expanding their online proposition.”
River Island Head of Purchasing Martin Goldstein explained: “To date, HDNL has exceeded our expectations with their delivery performance. As our online offering continues to develop, we are pleased to be able to offer our customers a fast, efficient and professional service through HDNL.”
Home Delivery Network Limited nationally handles over 120 million items each year, and delivers parcels to all 1,760,000 postcodes in 120 postal regions.
For more information about Home Delivery Network Limited please visit www.hdnl.co.uk or contact the Sales and Marketing team on 0844 5567 0000
1 Comment
Yes I’ll speak my mind – Please forward this email to HDNL, as they seem unwilling to have any contact number available for Joe Public to reach them on.
I paid River Island £6.95 for Express Delivery of a parcel, because it was URGENT – urgent means I needed it as quickly as possible therefore was willing to pay nearly £7.00, expecting a first rate service in return. I appreciate it is Christmas but if your firm cannot deliver within the specified time then they should not accept the order under said terms.
I have waited in all day for this parcel – it is now 9.15pm so I have little hope of receiveing the parcel now. I have to work tomorrow, so if your delivery people come then (a day late) I will be at work so no doubt a card will be left and I will probably have to wait ANOTHER day before I can pick up the parcel I paid £7 to have delivered quickly, or wait another 24 hours to have it delivered to my address again. With a bit of luck, I MIGHT just get it by the weekend….which is longer than your Standard Delivery time.
Shoddy service, and hardly likely to inspire confidence in your service. River Island have also been informed of this complaint. Deal with it please.