Online shopping has become big business in the UK over the last few years with hundreds of millions of pounds spent on the internet and a sizeable portion of that goes on food from the supermarket. The four major UK food retailers ASDA, Tesco, Sainsburys and Morrisons all offer a home delivery service, but they are not the only ones with Ocado, Marks & Spencers, Iceland, Waitrose and a host of independent and smaller chains looking to take a share in the market.
Competition is fiercer than ever which can mean that it comes down to the smallest of details to keep your customer base happy and returning to you. Being on-time with no substitute items is important but so are things like having polite and helpful delivery drivers and keeping your vans clean.
The Outside
Hopefully your delivery van is incredibly busy, out on the road all day delivering items to your customers, but this also means that it is representing your brand and is the first thing that potential customers will see. Specialist companies like Vardens Limited operate across the country and are able to supply commercial automotive cleaning services to their clients.
A Vardens truck wash is the perfect solution to ensuring that your vehicle is looking it’s best while you are out and about and will mean that your customers get a good first impression of your company.
The Inside
It’s not just the outside of your vehicle that you need to keep clean when delivering groceries, it is important to make sure that the inside is treated well too. If your van is delivering food items then you need to ensure that you are adhering to food hygiene standards set out by the Foods Standard Agency in order to prevent any contamination.
If your customers see you pulling their items out of the back of a dirty and unclean van then they are probably going to question the quality of the products and service that you provide. Cleaning doesn’t have to be time consuming as long as you do it thoroughly and often enough but it is one of the most effective ways of making a good impression for your company and keeping your customers happy.
Foods Standard Agency
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